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Multi-Language / Localisation

I would like to display customer pages completly in a different language. This is important for international sales or non-US local business

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  • Bruce ToombsBruce Toombs commented  ·   ·  Flag as inappropriate

    This is not a resolved issue. Not having the ability to switch languages or have a truly bilingual site is likely costing me a lot of potential business. I would like bilingual sites to be a high priority at zenfolio.

  • EldonEldon commented  ·   ·  Flag as inappropriate

    I wish there was a way to make my site bilingual such as English and French. Here in Quebec, it is mandatory that websites doing business in Quebec must be bilingual or French only. It would be great if this could be done on the index page where the viewer can select their language such as English, Spanish, French or Dutch! Would make life a lot easier for us.

  • Paolo FioriPaolo Fiori commented  ·   ·  Flag as inappropriate

    please... im available to translate to italian language... i nned it... please.. contact me for help you if you have any problems

  • Zeaside New Zealand Neuseeland Natur PhotoZeaside New Zealand Neuseeland Natur Photo commented  ·   ·  Flag as inappropriate

    ZenMaster: You did not complete a multi-lingual site, but only a hard coded localization. Multi language means visitors can switch language. But I am sure you are fully aware of this - and went for the easier option.

  • P'BP'B commented  ·   ·  Flag as inappropriate

    From following this issue for years I think there are several issues at play inside Zenfolio.

    (1) Zenfolio is a VERY American company, and Americans are not famous for working or thinking internationally. Consider that it is a country where people are still using archaic English measurements (Fahrenheit, pounds, gallons, weird paper sizes, etc.) and relatively few people have passports or learn another language and you can imagine the environment.

    (2) Zenfolio architected and built their system without any consideration of making it multilingual. They could rewrite it to use a database of translated strings (user contributed!) to make it work like many other modern websites but they have limited development resources and are choosing to "pick the low hanging fruit" first.

    (3) Zenfolio should involve its community even more by starting a "beta tester" program. The situation now that customers cannot select the language would have been a top issue raised by the beta testers to Zenfolio, judging by the comments here after the fact.

    In any case it's a pity that Zenfolio is doing so little for what is a bigger market than the US, to their own financial detriment because this hurts subscriptions as well as photo sales.

  • KuvammeKuvamme commented  ·   ·  Flag as inappropriate

    I'll be honest, I could not imagine how Zenfolio could even think that this satisfies the title of multi-language or localisation.

    If they have really spent all this time to offer this "little" one wonders what they are doing over there. Meanwhile other basic features still seem missing (search your own images by a keyword)?

    Hey the 1990s are calling, they want their functionality back.

    Some of the "levels of service" being offered and functionality would be embarrassing and potful for a free site. Let alone something we pay for.

    But hey, they keep "spamming" with the "last chance to get 20% off a picture printing" - it seems every week there is a sale. Such "desperate activity" - at least in the UK - is viewed as a sign that a company is fighting to keep its head above the water.

    It has certainly inspired me to look for a "plan B" - if the game doesn't get improved one might be bailing before that as well.

    It feels most of the feedback we give is just ignored.

  • Malaïka Weber PhotographyMalaïka Weber Photography commented  ·   ·  Flag as inappropriate

    Hello, Thank you for this translation service in French and German, this is nice! But I is not exactly what I expected .... For example, I live in a country where we have three main languages​​. If I choose to put my website in French, I'll be in the same problem as before, customers who speak other languages ​​can not read my site. It is therefore not the photographer must be able to change the language but the customers from different countries ... Apparently I'm not the only person who made ​​that comment, I hope you will understand that we need more flexibility for a multilingual service. Again, that would require customers to have the choice to choose their language .... Best regards

  • Oliver Smith PhotographyOliver Smith Photography commented  ·   ·  Flag as inappropriate

    Alright I am going to try to be as constructive as possible.
    We really need input from a product manager here, the requirements that were written up clearly do not cover the needs:
    - French and German only, really?
    - The zenfolio.com site has a multi language selector, why would the solution you sell be different?
    - If you do not want to go through the expense of localizing into a different language, at least provide them the ability to customise strings with a string editor. Not something that would be supported by Zenfolio but at least a solution.
    - If the only "workaround" is to have 2 or more sites, then provide a competitive pricing.

    SmugMug and Photoshelter do not have this, surely this is an opportunity for Zenfolio. The US market seems to be saturated with options however the rest of the non English speaking world have limited options (and that is probably the only reason a portion of the customers are staying on).

    I'm happy to give more feedback to product management, so please reach out to me.

  • Daniele Mion FotografoDaniele Mion Fotografo commented  ·   ·  Flag as inappropriate

    All your customers are too politically corrected in the comment about when and how Zenfolio has "implemented" as required by more than one year: flying over the fact that in the world is not English, nor French nor the German the most spoken language, but Spanish, here it is not taken account of who pays for the services Zenfolio.

    He was going to be implemented the possibility of locating the language independently by each, because without a localization of the online shop Zenfolio is equal to a simple wordpress site.

    Implement the function, or many, but many users change service!

  • paco jiménez photographypaco jiménez photography commented  ·   ·  Flag as inappropriate

    ¿German and French? I need Spanish and many others their own language. We really need a much more flexible implementation. Frustrated by how Zenfolio has implemented what they call multi-language. For many of us, Zenfolio have simply done nothing. After a long wait, big disappointment. I'll probably have to leave Zenfolio and find another solution.

  • Marko TukiainenMarko Tukiainen commented  ·   ·  Flag as inappropriate

    Sure, this is a step in the right direction, but really not at all how this should have been implemented. If it took you this long to complete just two languages, how long until you are going to support Finnish, for example? Not in my lifetime.

    Please, just make it possible for the site admin to upload their own language file(s) and then let the end user choose their preferred language.

  • ThomasThomas commented  ·   ·  Flag as inappropriate

    The customer should have the possibility to choose the desired language in the frontend.

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