Improved Visitor stats
Currently the most popular Photos / Galleries leaves a lot to be desired. At the very least make it the top 10 most popular photos - but preferably have the chance to drill down on a per gallery basis. I know Google Analytics exists - but I'm not sure why we should need to sign up to an additional external account to find out info on our shots.
It would be great to be able to see exactly when and how many times clients have viewed their private albums.
It would be great to have detailed metrics/statistics on site traffic, such as # of visitors per page, region where audience is coming from, browser being used, pc vs. mobile, etc. These numbers would help on the business-side of things and would help us on the effectiveness of our website.
John Coveney commented
I know how to see how many visitors there have been to a gallery but I still
can't see how many there has been to a group? I'd also
like to be able to get download stats for individual images, galleries, groups
and collections. Here's Zenfolios' response
"It sounds like an interesting idea and I have forwarded your message to our developers as a possible feature enhancement."
Given that users have been asking for this for since 2010, I'm not holding my breath!!
... and lately there is this Google Analytics glitch with Zenfolio*.
It's piling up.
Markus Andrew Hug commented
This request is over 4 years old and nobody at zenfolio seems to care to even comment....
I agree, better visitor stats is a must! In addition, the photo moments app that clients use is not tracked at all, this needs to be added too!
Just to add that the new visitor stats page (part of the roll out post 30 March) only gives the top gallery and image - not the 5 we currently have, so actually going backwards in features terms...
Terry Mercer commented
I hate to 'compare' the other sites to Zenfolio... but the competition is currently better with the stats... the SEO... and the information gathering for their photographers. PLEASE MAKE THIS A PRIORITY... and get it done.
Even Flickr has better stats than Zenfolio. That's pretty sad.
Terry Mercer commented
I don't have a clue what SmugMug is doing with their SEO for images their photographer clients are posting... and I haven't uploaded anything to that site in nearly 4 years... but still average nearly 20,000 'views' and 'hits' and over 100 'inquires' a month from images I had up there. Those numbers are according to their stats AND googleanalytics.
Further, they can tell me which galleries are popular, what the numbers are for EACH gallery, EACH image, and even WHERE (IP locator) the views are coming from. Plus, if the 'viewer' is logged in, who they are. Also, REAL IMPORTANT, HOW THEY GOT TO MY SITE (via direct link from facebook, twitter, which web site, or which search engine link... as well as what OS/Browser they are using... desktop or mobile... even the browser version). Very Impressive & useful Stats.
Honestly, if the mobile sales were easy & working... the stats would be far less important to me. I'm getting the traffic, the views, the clicks.... but unfortunately it's a whole lot of MOBILE USERS (college kids)... and my sell-throughs are a fraction of what they were on Smug. Really makes me wonder if making the change to Zen was the right decision.
I have the analytics running on my Zen account, which I upload to at least 5 to 10 times per month, usually 500 to 1000 images per upload (I mostly shot events)... and my weekly viewers are only about 2,000 to 5,000 (with under 500 'unique' visitors).... and a whole lot of people complaining that they can't figure out HOW TO PURCHASE (from their smart phone, tablet, chromebook, or other 'non-computer' net connection'
There are many things I really love about Zenfolio... the gallery manipulation and multi-layered structure, moving, copying, and the self-fulfillment options, etc. But the stats, mobile selling, and SEO part really needs some attention & work.
I agree. I can know for a fact that a customer visited one of my galleries, and the gallery "visitors" number won't change. My site is relatively new, so I notice it pretty easily.
I have been a member of Zenfolio since early 2010 and have over 50,000 photographs loaded and over 20,000 user visits.
I use both Google Analytics and Statcounter to provide information on viewing patterns on my site to visitors eg top viewed daily photograph, top viewed monthly photograph and have just published the Top 20 viewed photographs on my site for 2014.
Are there any plan to improve User Statistics in the near future?
I would like to at least be able to get a listing on the screen and in pdf format for my site of user views by Gallery and by photographs within gallery and a list of user views by photograph.
The top 5 photographs and galleries is very inadequate.
OLD 81 STUDIOS commented
There is an update for Statcounter that we need to be able to add to our site. Keyword Analysis with Google Webmaster Tools for the Auto Import feature. This would be a great tool to use but we just need to be able to imbed some more code into the site.
Good one. I'm on this one today..trying to see how many visitors use mobile devices.
Don't require Google Analytics for this functionality.
I'd like to be able to see who , when and what images where downloaded from a particular gallery without having to visit each image.
Christopher Tippins Photography commented
I'm not sure if some of you guys and gals are aware that Zen now supports statcounter.com. Check it out - it may provide you with some of the data you seek (and some you weren't even aware you could get).
Denny Beck commented
I would really like to know how many downloads are made by clients/friends when I have the downloads option enabled. It would be great to get a count by photo of the number of downloads. Now I have no clue which photos are being downloaded and how many.
Dario Marizza commented
As a long time user of SmugMug, I was considering to switch to Zenfolio basically for the easy of customization and most of all for the high quality of its iOS app. But the Zenfolio visitor statistics possibilities are really poor compared with SmugMug. It would be great for me to have (like there...) a single page with overall/gallery/photo daily trend of number of visits last week/month.
In this way I am immediately able to find out at a glance which are my most popular photos and... discover thefts! (through strange download bursts)...
Mike Smith - WideOpenFoto commented
As a new member who joined today, I too am disappointed with the current ability of Zenfolio stats. At Smugmug, the ability to see all the latest stats by gallery, by photo, for the day, week or month, was a simple click away. I like the other things I've seen so far at Zenfolio, but I'd like to see improved stats without having to go outside to Google Analytics.
SeeOneSoul Photography commented
Ok, so this request was raised over two years ago. Stats are vital in driving successful business ... Are we any closer to having this brought into development?
Andrew Sible commented
heck yeah, feedback is HUGE in making a living as a photographer. I would LOVE to not have to rely on funny url links on google analytics..kinda sucks.
I agree. Improved stats is a must. I'd love to know (need to know) which of my clients are downloading pictures, and which pictures! That way I can understand my clients needs, as I can see what they like. Also, it saves me having to chase clients for confirmation that they have the pictures, and have managed to download them.